Start with the person

Professional carers need more than a list of diagnoses. Include how the person likes to be addressed, what matters to them, important relationships and the routines they value.

Record current support needs

Note mobility, communication, continence, nutrition, personal care, medication support, sleep, cognition and anything that helps the person feel safe.

Include practical preferences

Small details matter: preferred drinks, usual waking time, favourite clothing, how someone likes personal care provided, and what they dislike or find distressing.

Keep key documents together

Useful documents may include medication lists, advance care planning information, emergency contacts, power of attorney details where relevant, and recent professional assessments.

Update after changes

A care profile is most useful when it reflects the person now. Review it after hospital admissions, falls, medication changes or changes in independence.

Important

This information is general guidance only and does not replace advice from a doctor, nurse, pharmacist or other qualified professional.

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